Here's what to do when Netflix freezes:
Check your internet connection: This is often the culprit. Try running a speed test to ensure you have a stable and sufficient connection. Slow or intermittent connections can cause freezing. Try restarting your <a href="https://www.wikiwhat.page/kavramlar/router%20modem">router/modem</a>.
Restart your device: Power cycling your <a href="https://www.wikiwhat.page/kavramlar/streaming%20device">streaming device</a> (smart TV, phone, tablet, computer, etc.) can resolve many temporary glitches.
Update the Netflix app: Ensure you're running the latest version of the Netflix app. Outdated apps can have bugs that cause freezing. Check your device's app store for updates.
Clear cache and data: Corrupted data in the app's cache can cause issues. Clearing the <a href="https://www.wikiwhat.page/kavramlar/netflix%20app%20cache">Netflix app cache</a> and data can often fix this. (The process varies depending on the device.)
Close other apps: Too many apps running simultaneously can strain your device's resources. Close any unnecessary apps running in the background.
Try a different device: If possible, try watching Netflix on a different device to see if the problem is specific to one device.
Lower video quality: Streaming in higher quality (like 4K) requires more bandwidth. Try lowering the video quality in your Netflix settings.
Contact Netflix support: If none of these steps work, there may be an issue with your Netflix account or the service itself. Contact <a href="https://www.wikiwhat.page/kavramlar/netflix%20support">Netflix support</a> for assistance.
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